Orders & Payment

What payment methods do you accept?

We support a wide range of different payment methods.
Our payment options include Credit/Debit card, E-Wallets, Online banking.

Can I change or cancel my order?

Once an order has been placed in the system we are unable to amend it. Due to the fast turnaround between placing your order and when we pack it, we’re unable to add any items to an order or change the size, design, or colour.
We can cancel the order so you can place a new one with the right item. Once the cancellation is processed, your refund will be credited back to the original payment method. Please get in touch with us on Instagram at @charlotte__folk to arrange this.